Keep your Page’s recommendations honest.
Mediation for problematic or policy-violating Facebook reviews and recommendations. We check the content against Facebook’s rules, submit it through the moderation channel and appeal if needed.
- Recommendations and star reviews
- Official channels only
- Not eligible? No charge
Recommendations are yes or no. The text is what hurts.
Facebook replaced star ratings with a simple recommend or do not recommend choice. A single “no” with abusive or false text sits on your Page for every visitor to read.
Hate or harassment
Slurs, threats, bullying or attacks on you, your staff or other customers.
Spam and fake accounts
Recommendations from fake profiles, bots or coordinated groups.
Off-topic content
Posts about politics, personal feuds or anything unrelated to your business.
Private information
Personal details, screenshots of private messages or staff information.
Misleading claims
False statements presented as fact to damage your reputation.
Graphic content
Violent, sexual or shocking images or text attached to a recommendation.
Everything needed for one clean case.
One flat price per review. No retainer, no subscription.
Guideline check
The review is checked against Facebook’s rules.
Submission
A formal report goes through the moderation channel.
Appeal
If denied, we appeal with evidence.
Resolution
We confirm the outcome and close the case.
Facebook reviews and recommendations
- Reported content review and guideline check
- Formal submission via moderation channel
- Evidence-backed appeal if first request denied
Not eligible after our policy audit? You are not charged for submission work.
Facebook review removal, answered.
Does this cover Facebook recommendations?
Yes. It covers both the current recommendation system and older star reviews that still show on your Page.
Can I just turn off reviews on my Page?
You can hide the reviews tab, but that removes every recommendation, including the good ones. Removing the specific violating review keeps your positive feedback visible.
Will reporting a review get my Page flagged?
No. We use Facebook’s official reporting and moderation channels only.
What if Facebook rejects the report?
An evidence-backed appeal is included if the first request is denied.
What if the review is not eligible?
If our guideline check finds it ineligible, you are not charged for submission work.
Can you remove honest negative recommendations?
No. Only reviews that break Facebook’s Community Standards or recommendation rules qualify.
Abusive recommendation on your Page? Send the link.
Free guideline check. You only pay for eligible cases.
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